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Netflow Collector and Network Mapping Software - InterMapper Case Studies

Case Studies



FORE! Your Network's Down

Keeping Tabs on Tiger Woods
“We set up wireless networks for golf tournaments; spectators can use PDAs to keep tabs on Tiger Woods even if they're following Phil Mickelson. Player stats have to be constantly available and speed is critical. We project InterMapper maps onto the wall of our operations center so we can get on problems right away. Our clients, who aren't network people at all, love those maps.” Pat DiPersia, Hawkins & DiPersia, LLC

Customer: Jonathan Baber, Director of Product Development

Company: Integrated Business Systems

Location: Virginia

Business: Develops and installs software used by over 1,000 golf courses in the US, Canada, and Caribbean to manage all Club business operations.

InterMapper's Role: Monitors regional networks to detect problems that wouldn't be easily diagnosed by clients or customers.

Quote: “The biggest benefit is that InterMapper can do 80% of what an ‘expensive’ system can do for 20% of the cost.”

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Pylon One uses InterMapper to set up and manage temporary networks at warp speed

Network Mapping and Monitoring Capabilities Keep Roll-Outs and Bandwidth Management on Track

Customer: Pylon One

Company: Integrated Business Systems

Location: Herts, England

Business: Monitor enterprise-grade networks set up for conferences, conventions, tradeshows, and other short-term events.

InterMapper's Role: InterMapper network monitoring and mapping software helps Pylon One network technician track fast roll-outs of temporary networks and then proactively manage switches for users that demand speed and 100% uptime.

Quote: “InterMapper helps us do in one weekend what most corporations would take six months to accomplish.”

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system.de Helps Air Berlin's Growing Network Fly

system.de Helps Air Berlin’s Growing Network Fly

Dartware Partner: system.de

Partner Description: system.de is a network consultancy with particular expertise in Cisco hardware and CiscoWorks network management software. system.de clients are often referred by Cisco distributors.

Partner Location: Berlin, Germany

Client: Air Berlin

Client Location: Berlin, Germany

Client Business: Air Berlin flies to popular vacation destinations including Majorca, the Canary Islands, Portugal, and North Africa as well as major European destinations including Amsterdam, Barcelona, Budapest, Copenhagen, Helsinki, London, Madrid, Milan-Bergamo, Paris, Rome, Vienna and Zurich.

InterMapper's Role: Using InterMapper's maps and reports, the help desk technicians at Air Berlin proactively support the airline's growing Cisco network.

Quote: “InterMappper is for the relaxation of the whole team. If anything happens to the network, they will know about it at least as fast as their clients.”

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Maintaining Uptime Across the Nation

Customer: Dave Demers, Network Engineer

Company: Audatex (formerly a division of ADP)

Location: Ann Arbor, Michigan

Business: automotive insurance claims processing

InterMapper's Role: Monitor the nationwide network that spans several states and supports the work of over 1500 associates

Quote: “InterMapper is so customizable. There isn't much we haven't been able to make it do.”

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Securing a Satisfied Customer Base for Cascade Networks

Customer: Brian Magnuson, President

Company: Cascade Networks/Last Mile Gear

Location: Longview, Washington

Business: Wireless Internet Service Provider, wireless gear reseller

InterMapper's Role: Monitors wireless, fiber optic, and a VoIP network with five county reach and is sold to Last Mile Gear customers

Quote: “For us, ROI is a happy customer. InterMapper's customer relationship value is huge.”

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