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InterMapper FAQs

Here are some questions that customers and evaluators often ask our Technical Support group about InterMapper network monitoring software. If you can't find an answer to your questions here, please Contact Us


Some network ovals have more than one IP network number...

It's possible for a router or host to have two or more configured IP addresses for a particular interface.

It's also possible that InterMapper is only reporting what it has been told by the router, and the information it is using is incomplete. This may be true of multi-point network technologies (like frame-relay clouds). If you find a situation where InterMapper is reporting multiple networks on a logical network and you know it's wrong, please send us mail ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) so we can figure out a way to make InterMapper's depictions more accurate.

We would also like to hear about a network with multiple IP network numbers where InterMapper does not show them correctly.