Application Monitoring Software
When InterMapper is used for application monitoring, it enables your organization to monitor and control the performance of your mission-critical software tools. Whether at a small-to medium-sized business or large enterprise, application monitoring software helps to improve the user experience by notifying you of any degradation in quality of service (QOS monitoring). Application monitoring tools let you proactively respond to slowdowns or failures of important applications. Application monitoring software provides: - Faster resolution of application performance and availability issues
- Visibility for both IT management and business stakeholders
- QOS monitoring to enable adherence to service levels agreements (SLAs)
- Greater organizational productivity with fewer incidents and lower time to resolution
InterMapper network monitoring software uses synthetic transactions to monitor and report on your business-critical applications including:
- Email (POP, IMAP, SMTP, message round-trip measurement)
- Web (GET, POST, Redirect)
- Printers and LPR
- Videoconferencing and VoIP (IPSLA, QoS, SIP, multicast, RTSP)
- Other applications (FTP, DNS, LDAP, SSH)
A “synthetic transaction” is a simulation of the actions that a real customer would perform to give end-to-end proof that business critical servers and services are – or are not – operating properly.
Server Monitoring
InterMapper server monitoring continually tests your servers to ensure that they are working properly. It sends queries to the server, measures the response time, and also verifies that the responses are correct. It sends alerts when the service stops operating, the response time exceeds your thresholds, or some other problem is detected. InterMapper’s server monitoring probes will monitor:
- WMI and Windows/NT Service tests
- Host Resources MIB via SNMP
- Exchange Server
- Barracuda Spam Filter (and other Spam filters)
- Integrated Processor Management Interface (IPMI)
- Lights out management (LOM)
Windows Management Interface (WMI) probes see deep into the Windows OS to show the server’s conditions. The Host Resources probe provides a powerful view on the CPU, disk, and memory state of your server by querying the RFC 2790 MIB using SNMP v1, v2c, or v3. Windows Services ("NT Services") are monitored directly, and you can receive an alert if a particular service stops operating.
IPSLA and QoS Monitoring
IP SLA monitoring is built into InterMapper. You can measure the Quality of Service for VoIP, videoconferencing, and other network services by staying on top of jitter, latency, and packet loss.
InterMapper’s IPSLA monitoring capabilities also enhance:
- Service level agreement monitoring, measurement, and verification
- IP network health assessment
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